REVIEWS AND TESTIMONIALS FROM FAMILY ER + URGENT CARE PATIENTS
There’s a reason our patients are so happy and why they keep coming back…again and again. At Family ER + Urgent Care, we are 100% focused on patient care. From the moment patients walk through the door – to the time they leave feeling better – we strive to make sure they’re 100% satisfied. Exceptional care, low wait times, clean, spacious and comfortable treatment rooms, professional and friendly staff, on-site lab and more make us the right choice for emergency room and urgent care in Irving.
I cannot say enough about this emergency room. I came in today with a terrible stomach bug and was feeling the worst I ever had in my life. I truly thought there was a chance something terrible was wrong. The amazing staff, including Dr. Barrows went above and beyond to make me comfortable, and get me well. They are a true gem. They have everything a traditional emergency room could have- with the exception of a staff who truly cares, and true concierge service! I was able to call later in the night with a question and spoke to the doctor immediately- no waiting for a nurse to call me back. Thank you so much, premier one!!! – 5 out of 5 stars
Superb service, responsiveness and overall understanding of what people need and appreciate in an urgent care environment. Others should take note. This is how it should be done. Many thanks! – 5 out of 5 stars
The experience I received at Family ER was outstanding. The staff was very professional, knowledgeable and kept me laughing, which was a good thing. It keep my mind off the severe pain I was enduring. Thank you to everyone who help with my care!!! – 5 out of 5 stars
I am a medical professional, and my wife needed to go to the emergency room. We walked in and right back to an exam room. We were examined quickly and admitted to the hospital hours faster than if we went to the emergency room! I have no clue why you have a waiting room. If I need an Emergency Room, you are my choice. Thank you again! – 5 out of 5 stars
I had to visit this emergency clinic on a recent layover at DFW because of a medical problem. The staff was wonderful! The new facility with its excellent, caring staff makes it an outstanding emergency facility.
Thank you for taking care of me!!! – 5 out of 5 stars
My time in this emergency room was the best experience. I wasn’t sure where I needed to go to be seen. In an emergency room or to an urgent care. When I walked to up to the desk the receptionist and the paramedic listened to me fully and recommended I be seen back in the emergency room. The Dr and Nurse were excellent as well. I would definitely recommend any of my friends or loved ones to come here. – 5 out of 5 stars
This was my first time here and I was simply overwhelmed with the speed, care and attention to detail given. I have been to lot of other UC’s and the service has been shoddy to say the least. Please keep up the good work and thank you for . This was my first time here and I was simply overwhelmed with the speed, care and attention to detail given. I have been to lot of other UC’s and the service has been shoddy to say the least. Please keep up the good work and thank you for attending me! Customer for life … Cheers. – 5 out of 5 stars
Excellent. I just moved from San Francisco. so convenient, excellent staff. professional, courteous. fast great location. staff wonderful…cannot say enough. a+ or 10 plus. nice to know they can do any type of emergency. – 5 out of 5 stars
They were wonderful and got me in and back for tests immediately! I was in and out in about 30-45 minutes. They were all very nice and very gentle and accommodating. I wouldn’t go anywhere else! – 5 out of 5 stars
This place was so good with my 13 month old son. He had a fever for 2 days. When I finally realized that it wasn’t just teething I took him in. They were not busy and got us in and out in a flash. They were so good and sweet to my son. They ran a test just because I asked for it without arguing. To sum it all up they were AWESOME!! – 5 out of 5 stars
The care I received at Family ER was top notch. Everyone I came in contact with was very friendly. I couldn’t have asked for better care. Since my primary care doctor is always booked when I need them, I will begin using Family ER Urgent Care. – 5 out of 5 stars