Reviews & Testimonials

We’re proud of our team and their dedication to our patients. The results speak for themselves. Read what our patients have to say about us. Looking to write your own review? Visit us on Facebook, Yelp or Google and let others know what you think about your visit.

“My friend and I are from Illinois but we were visiting Texas when she got food poisoning. The staff here was incredibly warm and friendly. It was a great experience.”

Emily Elam

“I had to visit this emergency clinic on a recent layover at DFW because of a medical problem. The staff was wonderful! The new facility with its excellent, caring staff makes it an outstanding emergency facility.Thank you for taking care of me!!!”
Margaret Morgan

“I cannot say enough about this emergency room. I came in today with a terrible stomach bug and was feeling the worst I ever had in my life. I truly thought there was a chance something terrible was wrong. The amazing staff, including Dr. Barrows went above and beyond to make me comfortable, and get me well. They are a true gem. They have everything a traditional emergency room could have- with the exception of a staff who truly cares, and true concierge service! I was able to call later in the night with a question and spoke to the doctor immediately- no waiting for a nurse to call me back. Thank you so much, premier one!!!”
Jessica Jones

“Recently, I wasn’t feeling well and thought I just had a cold. But as each day passed, it only got worse. My primary doctor was unable to get me in, so I decided to go to Frisco location. This was my first time in a free-standing emergency room and I was amazed by the staff and service. It was terrific. When I arrived, Tim checked me in and I was taken to a room right away. My nurse Andrea was very compassionate and asked me questions to assess my condition. Minutes later Dr. Barrows came in and spent more time with me talking about my symptoms than any other doctor I’ve seen in the past. Dr. Barrows has a wonderful bedside manner. He truly cares about his patients and did an excellent job explaining my diagnosis to me.This experience with a free standing ER was far better than any hospital ER experience I’ve ever had. It has far less wait times and the cost was considerably cheaper. I would recommend them to anyone, and plan to use them in the future should the need arise.”
Michael Ramey

“I am a medical professional, and my wife needed to go to the emergency room. We walked in and right back to an exam room. We were examined quickly and admitted to the hospital hours faster than if we went to the emergency room! I have no clue why you have a waiting room. If I need an Emergency Room, you are my choice. Thank you again! ”
Ron Miller

“What a great ER!! No waiting and the staff was super friendly. The doctor, nurse, and paramedic all took the time to answer all questions that came up during my treatment. This is a great model for emergency medicine. This will be my go to place if any of my family get sick. Keep up the good work!”
Matthew Willens

“This will be our go to ER after the great care we received last night.”
Lauren Gaynor Gill